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Support Specialist

About Us

Instant Trading EU is a company providing investment services, regulated by the European supervisory authority CySEC (Cyprus Securities and Exchange Commission), with a branch in Poland, approved by the Polish Financial Supervision Authority (KNF).

The company owns the InstaForex brand and provides its services through the website www.instaforex.eu.

Your scope of duties

Conducting observations of the sales department;

Preparing evaluation sheets and providing feedback;

Compiling reports;

Handling client support channels (chat, email, messengers) in a dedicated application;

Tasks that develop your skills may arise.

Our requirements

B1 English level;

Unparalleled communication skills and high personal culture;

You like challenges and achieving goals drives you to act;

You like engaging in various activities and don’t like resting on your laurels;

Your self-reliance, systematic approach and dynamism are well-known and appreciated among your friends and beyond;

You are keen to develop and want to work in an international environment;

MS Office package, computer and office devices are no mystery to you.

This is what we offer

First and foremost: stable employment with an employment contract;

Salary: PLN 5,000-5,500 gross/month + monthly bonuses;

Work is not everything in life, so we work only Mon-Fri;

If something comes up, you can work from home;

You will always have the support of the entire team, not only during the probationary period;

Opportunity for development within the organisation.

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